Frequently Asked Questions

How can we help?

FAQ

Ordering

How much wallpaper should I buy?

You will need to measure the width and height of each surface you want to wallpaper. You can use our wallpaper calculator to help you determine how many rolls and what length they should be.

Can I cancel my order?

Contact us within 24 hours of placing your order if you need to cancel. We custom print your orders and cannot usually cancel an order after this point.

Shipping, Returns & Exchanges

All wallpaper orders over $300 USD will receive free shipping. We UPS and USPS for domestic orders and UPS or DHL for international orders. We will provide tracking as soon as your order ships.

Each order is custom printed. We can offer store credit or exchanges on orders for 4 rolls of wallpaper or less.

We cannot accept returns or exchanges for commercial grade wallpaper or custom textiles.

If do need to exchange your wallpaper please do so no later than 30 days after the date you received your order.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?